Terms & Conditions

Introduction and Overview

This policy applies to all PAMARA platforms (the "Site," "Website," "Mobile Application," "App," "Us," "We," or "Social Media Platforms"), which are operated and owned by PAMARA Clothing Pvt. Ltd., marketed and managed by PAMARA Clothing Pvt. Ltd. Our goal is to provide premium activewear and lifestyle clothing while ensuring the highest standards of data protection for our users.

PAMARA is committed to complying with all applicable laws to safeguard user information, including personal data, payment details, and any files shared during your interaction with our services. This policy governs the collection, processing, and protection of your information, granting you rights to ensure your data is handled responsibly.

Any images, data, or files uploaded to PAMARA platforms must not be used, reproduced, or distributed without written consent from authorized personnel of PAMARA Clothing Pvt. Ltd.

Our website may include links to third-party platforms for additional services or resources. Please note that PAMARA is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies to understand how they manage your information.

Privacy Policy Summary for PAMARA

This Privacy Policy is applicable to all users of PAMARA platforms, including pamara.co.in, our mobile applications, and social media channels. At PAMARA, we are committed to respecting and protecting your privacy. All personal information provided by users, such as phone numbers, home addresses, email addresses, or any additional personal details, will be used solely to enhance your relationship with PAMARA and to deliver a seamless shopping experience.

We may collect technical data, such as device information, browsing behavior, and location, to provide a personalized and efficient browsing experience. By using PAMARA’s platforms, you explicitly accept the collection, use, and transfer of personal information in accordance with our Privacy Policy and Terms & Conditions.

PAMARA reserves the right to take necessary legal action if any fraudulent activities, such as abuse of coupon codes or false claims, are detected.

Please review our Privacy Policy and Terms & Conditions carefully as they outline your rights and responsibilities. If you do not agree with the policies, please refrain from using PAMARA’s services.

USER’S CONSENT

By using or visiting PAMARA platforms, including our website (pamara.co.in), mobile applications, and social media channels, you expressly consent to our Terms & Conditions and Privacy Policy. You also agree to PAMARA’s processing of your personal information as outlined in the Terms & Conditions and this Privacy Policy, subject to applicable local laws. This includes the following:

To create a personalized account containing your contact information, email address, shipping details, and payment information based on the data you provide or import from other platforms.
To contact you regarding updates, service-related communications, security alerts, and important notifications.
To inform you about new product launches, services, or promotions from PAMARA or its affiliates (entities under common control with PAMARA).
To allow you to provide feedback, participate in surveys, and engage with PAMARA’s customer support team.
To conduct promotional activities, marketing campaigns, and share success stories that feature your experience with PAMARA.
To enable you to share your experience and connect with others through our social media platforms, including Facebook, Instagram, and Twitter.
To ensure search engines have access to publicly available information about PAMARA and its offerings.
To detect, investigate, and prevent fraudulent activities or violations of PAMARA’s policies.

Marketing and Promotions

PAMARA may use the information you provide to create a database for marketing and networking purposes. By purchasing our products, you agree to allow PAMARA to use promotional hashtags (e.g., #PAMARA, #ElevateEveryMove, #PAMARAFitness) for marketing purposes. If you upload pictures using these hashtags on social media platforms, they may automatically be linked to PAMARA’s platforms for promotional use. These images will solely be used for marketing and will be visible to users of PAMARA’s platforms.

Your Consent and Acknowledgment

By providing your personal information to PAMARA, you consent to its use as described here. PAMARA takes measures to safeguard your information from unauthorized access or misuse. However, PAMARA is not responsible for the policies or practices of third-party platforms linked to our website. By interacting with third-party platforms, you acknowledge the potential risks and limitations of data sharing.

Communication Consent

By using PAMARA’s services, you authorize and consent to PAMARA Clothing Pvt. Ltd. and its third-party service providers to contact you via:

Email, SMS, WhatsApp, and RCS messages.
Promotional calls, alerts, and updates regarding your account or new services.

This consent applies even if your contact details are registered under the National Do Not Call Registry or similar directories.

You also agree not to hold PAMARA or its service providers liable under regulations such as the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010, or other applicable rules.

Opt-Out and Discontinuation

Your consent will renew automatically every month. If you wish to discontinue receiving such communications, you can contact us at least 7 days before the renewal date at support@pamara.co.in.

Security and Cookies

At PAMARA, the security of your personal information is our top priority. We are committed to implementing robust measures to safeguard your data while delivering a seamless and personalized experience.

Security Measures

You are responsible for maintaining the confidentiality of your login credentials, including your username and password. We recommend that you do not share this information and take necessary precautions to keep your account secure.

PAMARA has implemented advanced technical and organizational measures to protect your data from accidental loss, unauthorized access, misuse, alteration, or disclosure. These include:

Encrypted transactions to secure payment information.
Firewalls and secure servers to prevent unauthorized access.
Regular security audits to ensure compliance with data protection standards.

However, due to the inherent open nature of the Internet and wireless communications, we cannot guarantee complete security against unauthorized access by third parties. By using PAMARA’s platforms, you acknowledge and accept the associated risks of transmitting data online.

We comply with the Information Technology Act, 2000 (as amended), and its associated regulations to protect and preserve your privacy. Please be aware that account activity may be monitored by authorized personnel or service providers to improve user experience.

Cookies and Tracking Technologies

“Cookies” are small pieces of information stored on your device by PAMARA or our third-party service providers. These cookies help us improve functionality, enhance user experience, and offer personalized services.

PAMARA uses cookies and similar tracking technologies for:

Customization: To tailor your experience based on your preferences and browsing behavior.
Analytics: To analyze website usage, monitor traffic, and optimize our services.
Session Management: To enable features like keeping you logged in and managing your shopping cart.

We may also use session cookies that are deleted once you log off, and persistent cookies that remain until manually removed. These cookies help us:

Understand how you interact with our website.
Monitor overall usage patterns and trends.
Enhance the functionality of our website.

Third-party advertisers on PAMARA platforms may place or read cookies on your browser. You can manage cookie settings through your browser preferences. Disabling cookies, however, may impact certain functionalities of our platform.

Tracking Technologies

In addition to cookies, PAMARA may use tracking technologies to record data such as:

IP addresses and browser types.
Device information and clickstream patterns.
Dates, times, and locations of website access.

This data helps us improve our website’s performance and your overall shopping experience.

Your Responsibility and Rights

Protect your personal information by using strong passwords and secure devices.
Manage or restrict cookies using your browser settings.
Contact us if you suspect unauthorized access to your account.

We strive to make your experience safe and efficient while respecting your privacy. If you have concerns or questions about our security measures or cookie usage, feel free to reach out to us at support@pamara.co.in.

Changes to Privacy Policy

PAMARA reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time, at our sole discretion. Any updates to the Privacy Policy will be reflected on this page to ensure transparency.

If, in the future, PAMARA plans to use personal information or location-based data in a way that significantly differs from this Privacy Policy—such as sharing information with additional third parties, we will notify users by updating this section and providing the opportunity to opt out of these changes if desired.

By continuing to use PAMARA’s services after such updates are posted, you acknowledge and accept the revised Privacy Policy. We encourage you to review this page regularly to stay informed about how we are protecting your data.

Information We Collect

At PAMARA, we respect your privacy and are committed to protecting your personal data. The information we collect is used solely to enhance your experience with us and ensure seamless access to our services. This policy outlines the types of information we collect and how it is used.

1. Types of Information We Collect

Private Information: We collect personal details such as your full name, contact information (email, phone number), address, and payment details (bank account or credit/debit card details) to facilitate order processing, account creation, and communication.
Publicly Available Information: This includes any information you choose to make publicly visible on PAMARA platforms, such as your profile name or user-generated content.
Demographic Information: General details like your age, gender, preferences, location (ZIP/postal code), and occupation may be collected to improve your shopping experience.
Behavioral Information: Data about how you use our website, including pages visited, services accessed, geo-location, and device information (browser type, operating system, etc.), is gathered to optimize functionality and performance.
Financial Information: Your payment information is collected solely for completing transactions securely. We do not store sensitive information like your bank login credentials.

2. How We Use Your Information

To create and maintain a personalized account for you.
To process orders, manage payments, and deliver products efficiently.
To send you updates about new products, services, promotions, and offers.
To personalize advertisements and recommendations based on your preferences.
To analyze website usage and improve our services and user experience.
To communicate with you regarding feedback, surveys, or service-related inquiries.

3. Sharing Information

PAMARA may share your information with trusted third-party service providers (e.g., payment gateways, delivery services) to ensure smooth transactions and deliveries.
If required by law or regulatory authorities, PAMARA will share information to comply with legal obligations or investigate fraud or misuse.

4. Data Retention

We retain your personal information to enhance your future experience with PAMARA. You can request to delete or deactivate your account by contacting us at support@pamara.co.in. However, certain logs and anonymized data may be retained for legal or analytical purposes.

5. Opt-Out Options

You can choose to opt out of promotional communications at any time. Simply log into your account settings or contact us to unsubscribe. Please note that opting out may limit your access to certain promotional benefits.

6. Security Measures

Your data is protected through robust security measures, including encryption and secure servers. However, given the nature of the Internet, we encourage you to take precautions, such as creating strong passwords and keeping your account details confidential.

7. Changes to Your Data

You can update or modify your personal information by logging into your PAMARA account. If you wish to delete specific information, contact us, and we will guide you through the process.

Non-Personal Information PAMARA Collects

PAMARA automatically collects non-personal information from users to enhance platform functionality, improve user experience, and ensure seamless services. Non-personal information refers to data that does not directly identify an individual but helps us understand platform usage and preferences.

Examples of Non-Personal Information Collected:

Device Information: IP addresses, device-specific identifiers, computer or smartphone configurations.
Usage Statistics: Number of page views, time spent on specific sections, and user navigation habits.
Demographic Aggregates: Information such as the number of users in a particular state or city, collected anonymously to improve services.

Incidental Collection of Personal Information

While collecting non-personal information through automated means, there may be rare instances where personal data is unintentionally included. PAMARA makes every effort to prevent such occurrences. However, in cases where personal data is inadvertently collected, it will not be intentionally used for any purpose, and PAMARA assumes no responsibility for such incidental data collection.

Anonymized Aggregation

PAMARA may aggregate demographic information (e.g., regional trends or popular products) in a way that ensures no individual is identifiable. This data is used solely for analytical purposes to improve our offerings.

By using PAMARA's services, you consent to the collection of non-personal information as described above. For any concerns or inquiries, feel free to reach out to us at support@pamara.co.in.

Information and Data Used

At PAMARA, the information we collect from you is utilized to enhance your experience with us, improve our services, and ensure compliance with legal and safety standards. Below is an outline of how your information may be used:

1. Improving User Experience

We use your feedback and activity data to continually enhance our website, mobile app, and services. This helps us provide you with a seamless and user-friendly browsing experience tailored to your preferences.

2. Enhancing Services and Addressing Queries

Your information allows us to respond effectively to your service requests and inquiries. We may use your email address to send updates about your account, respond to specific requests, and notify you about PAMARA’s latest products, promotions, and announcements.

3. For Legal and Security Purposes

We may share your information in good faith when necessary to:

Investigate, prevent, or address illegal activities or violations of this Privacy Policy or Terms of Service.
Comply with legal obligations, such as responding to subpoenas, court orders, or lawful government requests.
Safeguard the rights, property, or safety of PAMARA, its users, employees, or the public.

4. Fraud Prevention and Risk Management

To ensure the security of our platforms, we may exchange information with other companies or organizations to protect against fraud and mitigate credit risks.

5. Protecting Rights and Safety

Your information may be disclosed if it is deemed necessary to protect the rights, property, or safety of PAMARA, its users, or others.

By using PAMARA services, you agree to the outlined uses of your information. If you have any concerns, feel free to contact us at support@pamara.co.in.

Information Sharing and Third-Party Disclosures

At PAMARA, we prioritize protecting your privacy while ensuring you enjoy the best possible experience with our products and services. Here’s how your information may be shared and disclosed responsibly:

1. Improving User Experience

PAMARA uses the information collected (personal, demographic, technical, and behavioral) to operate and enhance our website, create a seamless user experience, and deliver high-quality products and services tailored to your needs.

2. Communication and Feedback

If you provide consent, we may use your information to inform you about new products, services, promotions, and updates. We may also contact you to gather feedback and improve our offerings. You can opt out of such communications during registration or anytime thereafter.

3. Sharing with Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processing, shipping, marketing, or analytics. These partners operate under strict confidentiality agreements and are only allowed to use your data for the agreed-upon purposes.

4. Legal and Safety Requirements

Your information may be shared when we believe it is necessary to:

Investigate or prevent illegal activities, fraud, or violations of our Terms of Service.
Address situations involving threats to public safety or violations of rights.
Comply with lawful requests, such as subpoenas, court orders, or government inquiries.

5. Business Transfers

If PAMARA is acquired, merged, or undergoes a reorganization, your information may be transferred to the new entity. In such cases, you will be notified of the changes, and we will ensure your privacy rights are respected.

6. Links to Third-Party Services

PAMARA’s platforms may contain links to third-party websites or services for your convenience. Please note that we are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review their policies before sharing your information.

7. Responsibility and Risks

While PAMARA takes every reasonable measure to safeguard your data, we cannot guarantee complete privacy, especially when interacting with third-party platforms. By using PAMARA’s platforms, you acknowledge and accept this risk.

At PAMARA, we are committed to transparency and accountability in handling your information. If you have any concerns or questions about our practices, feel free to contact us at support@pamara.co.in.

DISCLAIMER FOR PAMARA

At PAMARA, we aim to provide a seamless and secure experience for all our users. However, by using our website and services, you agree to the following terms and conditions of our disclaimer:

1. Updates to Terms and Policies

We reserve the right to update, modify, or change the terms, conditions, and privacy policy at any time as we deem necessary, without prior notice. Your continued use of our website signifies your acceptance of these updates. We encourage you to review our terms and policies periodically to stay informed of any changes. If you disagree with any modifications, you may discontinue your use of our website immediately.

2. Data Security and Responsibility

While we adhere to industry-standard practices to protect your personal and financial information, we cannot guarantee complete security due to the inherent nature of the internet and third-party platforms. PAMARA assumes no liability for data breaches, unauthorized access, errors in transmission, or any other causes beyond our control.

It is your sole responsibility to safeguard your personal and account details, including usernames, passwords, and financial information. We recommend:

Never sharing sensitive account information with others.
Using strong passwords and secure devices to access our website.

3. Financial Transactions

PAMARA ensures that all online transactions are processed through secure payment gateways managed by third-party service providers. We do not store or access sensitive financial details such as credit card numbers, PINs, or other banking information. Once a transaction is processed, your financial details are solely managed by the payment gateway provider.

We are not liable for any financial loss or unauthorized access resulting from errors, omissions, or breaches caused by third-party platforms. By proceeding with online transactions on PAMARA’s website, you acknowledge and assume these risks.

4. Third-Party Services

Our website may include links to third-party websites or services for your convenience. PAMARA is not responsible for the privacy practices, content, or security of third-party platforms. We advise you to review their policies before engaging with their services.

5. User Responsibility

The security of your account largely depends on your actions. PAMARA will not be held accountable for any loss or misuse resulting from negligence in protecting your login credentials or personal information. Instructions received through your registered account will be treated as authorized by you.

6. No Liability for External Risks

PAMARA will not be held liable for any loss or damage resulting from external risks, including but not limited to unauthorized third-party access, data theft, or unforeseen errors. Users are advised to take necessary precautions to safeguard their online transactions and personal data.

7. Communication Consent

By using PAMARA’s services, you consent to receive communications from us, including but not limited to promotional emails, alerts, and updates. You may unsubscribe from these communications at any time by contacting us.

8. Final Note

We strive to provide a safe and enjoyable experience for our customers. However, we recommend using discretion and adopting security measures while engaging in online activities.

For any questions or concerns, feel free to contact our support team at support@pamara.co.in. Your trust is our priority, and we are committed to resolving any issues promptly.